Vacancies/Jobs CAREERS

We are looking for a Senior Compliance Manager to join our digital marketing and white label company, who operate globally on various platforms and operator licenses (including UKGC, MGA, Gibraltar and Curacao). The importance of understanding the various compliance requirements and appreciating the business risk appetite is fundamental. Here at Whitezip, we pride ourselves on delivering a quality product to our players, gaining the trust of both the players and the operators, balancing risk, commerciality and compliance at all times.

Regulatory Compliance remains with the license operators, but we realise that to remain ahead of our competitors, our ability to effectively engage with the operators has become increasingly important and strategic to our success. Combining our understanding of the global landscape and our strategic business objectives will allow us to recommend and build effective, compliant solutions with the operators.

You’ll be working in a dynamic, fast paced, gaming studio, within a team of creative, energetic and enthusiastic people who want to challenge the establishment and build the best gaming platform out there.  You will be involved with helping the business to optimise our approach and maximise the return on investment.

Responsibilities

We’re interested in your knowledge and experience of all gambling policies, procedures and processes, and your ability to apply a strategic perspective to making improvements.

The Senior Compliance Officer will be responsible for:

• Working closely with the Marketing team and other relevant teams, reviewing and approving 3rd party KYC documentation
• Completing AML screening – PEP and Sanction checks
• Review and sign off marketing materials against agreed internal processes
• Maintain and develop policies and guidance to ensure the organisation has the necessary tools to produce compliant brands and marketing materials
• Provide compliance advice to relevant stakeholders within the business
• Own and maintain all key policies and procedures
• Create and deliver training material and guidelines for internal and external purposes
• Support with new and active license applications by working closely with the operators
• Assist in any internal audits or regulatory reporting
• Assist in the ownership and maintenance of the business risk assessment
• Complete Compliance analysis for Quality Assurance purposes, delivering findings and feedback
• Prepare monthly reports to the Director of Compliance.

Skills Required

• Degree in marketing, business related field or law will be preferable.
• Previous experience in iGaming. Experience in a similar position, either in a compliance department or at a compliance consulting firm essential.
• Experience in marketing regulations across different jurisdictions
• Experience within affiliate marketing in the online gaming industry is desirable but not essential
• Knowledge of Gibraltar, MGA, and UKGC compliance regulation requirements in relation to Compliance, RG & AML
• Experience and ability to establish effective KYC, AML and Regulatory Compliance processes.
• Good knowledge of Microsoft Office suite

We require a financial controller to join our organization to fully control the financial and accounting operations. The role is to help build and define the Operational finance team. We need a candidate to full own this element of the business and free up both CFO and Business Analyst’s from operational matters. The role is to help shape the future of the business as we get a more complicated operational model and help us scale for the future.This role requires a highly organized individual who pays great attention to detail. This role carries elements from the very detailed operational work to oversight and review of other elements.

You’ll be working in a dynamic, fast paced, gaming studio, within a team of creative, energetic and enthusiastic people who want to challenge the establishment and build the best gaming platform out there. You will be involved with helping the business to optimise our approach and maximise the return on investment.

RESPONSIBILITIES

The main functions will be to manage the Finance operations; this includes business cashflows, Audits, reconciliations to trading platforms, payment cycles, reporting of management information and all operational finance functions. There is a data recon element becoming more complicated as well as recon scripts to be built from new platforms. Our business needs better reporting packs and budget tracking which this candidate will need to be involved in.

The main roles and functions:

1. • Be involved in all aspects of operational finance
   • Provide cover for the other team member in the operational Finance team
   • Help build scalable business solutions
   • 1st point of contact for the Audit
   • Payroll management; payroll solutions
   • Preparation/review of Cashflow from bank statement on weekly basis
   • Collation/preparation of budgets for each department
   • File keeping / reconciliations /schedules
   • Presentation of Monthly management information to senior management
   • Variance reporting as required
   • Business compliance:
     • All taxes
     • Payroll
     • Affiliate/creditor payments
     • Internal controls/policies
2. Skills required
   • Relevant degree/qualifications
   • 5 years previous financial controller experience
   • Competent in accounting
   • Strong numeracy skills
   • Deadline focused
   • Very good Excel skills
   • Beneficial/Desirable:
     • Previous Online gaming experience
     • Strong accounting and be organized

We require an AdOps Coordinator to join our team to fully manage and coordinate the setup and implementation of affiliate campaigns. The role is to help support the affiliate marketing team to optimise the performance of the affiliate campaigns by managing the trafficking, support, and troubleshooting issues of the affiliate campaigns.

This role requires a proactive team player with strong administration skills and an eagerness to learn. You would need an entry level knowledge of AdOps or experience in a similar role as well as knowledge on affiliate platforms.

You’ll be working in a dynamic, fast paced, gaming studio, within a team of creative, energetic and enthusiastic people who want to challenge the establishment and build the best gaming platform out there.  You will be involved with helping the business to optimise our approach and maximise the return on investment.

Responsibilities

The main roles and functions:

• Setup affiliate campaigns
• First line support for technical service desk
• Administration of reward plans
• Coordinate creative gallery
• Implement S2S tracking and 3rd party pixels into tag manager
• Troubleshoot tracking and pixel setup
• Coordinate promotion pages setup
• Support Team leader of the AdOps team
• Manage personal projects related to advertising product development
• Assist in payment queries related to tracking.
• Conduct monthly reconciliation checks of key accounts.
• Administration of campaign management

Skills Required

• Entry level knowledge of AdOps, experience in a similar role will be a considered a plus
• Affiliate platform Integrity management in Income Access, Intelitics, Netrefer, or similar
• Strong administration skills.
• Strong numerical skills
• Proactive, go-getter personality.
• Team player
• Can-do attitude
• Willingness to learn

We require a Digital Marketing Team Lead to join our organization to take ownership of the creation and execution of the digital marketing strategy across organic and paid channels.

As Team Lead Digital Marketing, you will be responsible for the day to day running and management of accounts & team members, analysing and drawing insight from third party analytics data, and implementing innovative management techniques to maximise campaign performance. Specifically, responsible for assisting in significant results and delivering best practice management techniques across the brand portfolio.

This role will be looking to scale all biddable channels effectively, leveraging data to understand funnel performance and optimise conversion rates, player value as well as payback periods in line with business objectives.

You’ll be working in a dynamic, fast paced, gaming studio, within a team of creative, energetic and enthusiastic people who want to challenge the establishment and build the best gaming platform out there.  You will be involved with helping the business to optimise our approach and maximise the return on investment.

Responsibilities

You will focus on 5 main responsibility areas, namely:

1. Campaign Strategy

• Drive customer acquisition campaigns across PPC and supervise & engage in related services (e.g. Display Media, Mobile, Biddable Social and YouTube, Apps)
• Working with several brands including technical campaign implementation, management, optimisation, and reporting
• To devise, implement and run innovative campaigns across your client accounts in line with the company’s goals and objectives
• To manage budgets in line with strategy and ensure that monthly spend is on target and campaigns are repaying on a timely manner
• Maximise player value
• A comprehensive understanding of online advertising campaigns, ad-serving technologies, tools, and tracking infrastructure
• A good understanding of regulated markets such as UK, Ontario
• An in depth knowledge of apps, app software tracking platforms

2. KPI’s and reports

• To measure the effectiveness of the campaigns across your assigned company accounts.
• To achieve increases across these campaigns in traffic and conversions and to ensure delivery against all other key performance indicators- rewrite
• To create strategy and detailed plans/budgets to ensure that the team are delivering the best ROI possible to the company.

3. Company focus

• To regularly attend and actively take part in meetings
• To work effectively and build strong relationships with the Data science and design/development department within the company
• Driving account performance and innovation across of the company.

4. 4. Analytical and technical

• To optimise company’s accounts for maximum performance using a variety of PPC/display practices
• Work closely with Data Science and make informed decisions
• A comprehensive understanding of online advertising campaigns, ad-serving technologies, tools, and tracking infrastructure
• Testing new technology platforms to ensure that the Brands remains in the forefront of digital marketing campaigns

5. 5. Best practice and organization

• To freely share knowledge, insight, best practice, tactics, and ideas
• To ensure your knowledge of the digital marketing industry is kept up to date and relevant

Skills Required

• Experience managing large-scale, complex, results-driven accounts with significant budgets, within the gaming industry
• Experience with managing a team or building up a team.
• Experienced in managing budgets
• Literate with the ability to produce top quality written reports
• Working knowledge of 3rd party bid management and reporting suites across search, social and specialist reporting suites is beneficial.
• Robust numerical and data analysis skills, with the ability to provide actionable recommendations
• Sourcing and maintaining third party relationships with Key suppliers of biddable media services (namely Google, Facebook, Microsoft, 3rd party service providers).
• An understanding of HTML, CSS and web standards and their potential impact on PPC performance
• PPC literate
• PPC certified
• Confident using suite of reports- BI, Bespoke repayment predictive model
• A good understanding of DSP’s and auction bidding platforms

As an Affiliate Marketing Manager, you will be responsible for the planning, communication and evaluation of all marketing activities for the business as well as managing revenue share and CPA affiliate relationships.You’ll be working in a dynamic, fast paced, gaming studio, within a team of creative, energetic and enthusiastic people who want to challenge the establishment and build the best gaming platform out there. You will be involved with helping the business to optimise our approach and maximise the return on investment.

RESPONSIBILITIES

You will focus on 3 main responsibility areas, namely:

1. Business Development: Create affiliate relationships with new partners to generate growth of the affiliate channel.
   • Develop key business relationships with affiliates and ensure the growth of the affiliate channel
   • Handle the negotiation process and ensure competitive commercial deals are being delivered and passed on to the account management team when required
   • Remain up to date with any regulatory changes in the industry and best practice for affiliate marketing initiatives
   • Attend conference and trade shows
   • Liaise with existing partners but also develop new relationships/contacts by attending networking events
   • Scale new commercial deals to the point where they can be handed over to the Account Management Team.
2. Partnership management: Nurture existing affiliate relationships
   • Manage existing Tier 3 and Tier 2 business relationships affiliates
   • Regularly assess campaign performance and maintain frequent communication with the affiliate partner
   • Be the first point of contact regarding any affiliate-related queries: provide updated product information, inform affiliates of any changes to offers as well as regulatory changes
   • Ensure collateral materials are up to date
   • Deliver marketing campaigns suitable for the acquisition and retention teams.
   • Ensure all products meet compliance requirements and liaise with the compliance office/account manager to ensure compliance documents are submitted and approved in a timely manner.
   • Maintain an up to date affiliate contact list.
3. Account performance: monitor key performance indicators and spend on a regular basis
   • Work closely with the Affiliate Team Lead and monitor key performance indicators and spend on a regular basis;
   • Review campaign performance regularly and adjust where necessary to ensure the commercial agreement is viable.
   • Support the Affiliate Team Lead with the affiliate budget and overall operational costs in order to achieve ROI requirements for the business.
   • Work with the product team to ensure a great user experience between sites.
   • Liaise with other departments regularly to ensure both business objectives and regional strategies are being aligned.
4. Skills Required
   • Minimum of 2-3 years experience in affiliate management with a strong background in account management
   • Knowledge of the gaming industry preferred but not essential
   • Fluent in English
   • Experience setting up or managing affiliate channels
   • Great account management and communication skills
   • Great organizational and time management skills

The purpose of the design department is to utilize their extensive knowledge of the end user to create brilliant responsive designs and enhance site features to improve the customer journey and revenue to the business.You’ll be working in a dynamic, fast paced, gaming studio, within a team of creative, energetic and enthusiastic people who want to challenge the establishment and build the best gaming platform out there. You will be involved with helping the business to optimise our approach and maximise the return on investment.

RESPONSIBILITIES

You will be required to take ownership of your projects and see them through to completion, including:

1. • Site maintenance and bug fixes
   • Conducting market research to ensure the company’s brands remain current and that new ideas are being generated
   • Using your expertise to translate designs into robust cutting-edge code that is written using methods that follow best practices
   • Working closely with the Lead Developers and Project Managers to provide accurate estimates for project delivery
   • Identifying any concerns/blockers within a development sprint and bringing to the attention of the Lead Developers with solutions to assess / prioritise
   • Supporting developers in protecting code quality and ensuring that our products are robust and thoroughly tested before going live
   • Working closely with the developers to champion and define our tech standards
   • Involvement in key meetings, reviews to interrogate from a technical delivery / timing standpoint
   • Passionate about creating beautiful web experiences and actively engaging with team members in the wider agency to this end
   • Researching and promoting new technical innovations that will be beneficial to the business by educating and inspiring the rest of the agency
   • Bespoke CMS driven development, In-House development tools to improve front End/Backend workflows and process
     • Module components
     • Module Development
     • Re usable code and scalable
     • Multi GEO, Language and jurisdiction development logic
2. Essential Requirements
   • Commercial or Start Up experience in a similar role with Development/MVC/Reactive Views/Bespoke CMS driven sites
   • Examples of work demonstrating commercial use of CMS, JavaScript frameworks jQuery and Vanilla JavaScript, Bonus but not essential to have understanding of Vue or React.
   • Demonstrable understanding of working with APIs and RESTful services
   • Understand basic CSS frameworks, pre-processors, styling concepts such as SASS
   • Deep understanding of CMS methodologies
   • Knowledge of Data structures, XML, JSON noSQL and SQL
   • Essential skills:
     • Backend Developer
     • PHP
     • HTML, CSS, JavaScript, ES6
     • OOP
     • CMS Driven Development
     • Write Reusable code
     • SOLID Principles of Object Oriented Design
     • PHP frameworks – Laravel
     • API’s (Rest)
     • SQL/noSQL
     • data structure XML, Json
     • git
     • TDD/BDD
   • Desirable but not essential:
     • React/Vue JS
     • Docker (Optional)
     • C#
     • IIS Server management Console
     • AZURE Services
     • AWS
     • GTM
     • Firebase
     • CDN
     • Kubernetes